On-Site & Remote Services
On-Site IT Services
Our team of skilled and extensively trained professionals is dedicated to promptly visiting your site to address all your IT concerns. Chant's IT Solutions is committed to providing exceptional service, whether it's for an initial consultation or a technical support request. We offer flexible options tailored to your needs, including same-day, next-day, or scheduled business IT support.
No matter your requirements, Chant's IT Solutions delivers dependable and expert services to you and your organization, ensuring satisfaction and peace of mind.
Calls are charged by the hour at $75/Hour
Remote IT Support
We understand that urgent situations may arise, and waiting for on-site assistance isn't always feasible. At Chant's IT Solutions, our team is equipped to securely access your PC remotely via a VPN connection, utilizing our state-of-the-art remote connection software. This enables us to provide timely and efficient support, ensuring your needs are met promptly and securely.
Just give us a call, and we'll provide you with a unique remote connection code. After downloading our remote control software and entering the code, our expert technician will gain access to your PC or Mac, enabling them to swiftly diagnose and resolve any issues you may be experiencing.
Remote support starts at $75/Hour
Network and Computer Monitoring
Leveraging the power of NinjaOne, we provide comprehensive and secure monitoring for your entire network. By installing our unobtrusive computer agent on each PC, Mac, or Server, Chant's IT Solutions can vigilantly monitor devices for potential issues such as disk errors, overheating, excessive processor or hard drive usage, memory problems, and much more. Our proactive approach allows us to detect and address concerns before they escalate, ensuring minimal downtime for your office and yielding significant cost savings!
Monitoring starts at $9.95/Computer or Packages at $/Month.
New Computer Setup
Have you recently acquired new computers for your workplace? Chant's IT Solutions is here to seamlessly integrate them into your office environment. Our team will visit your location, unbox the computers, configure the operating system, download all essential updates, install necessary software for your employees, connect your devices to the domain if needed, and optimize performance to ensure your PCs operate at their peak potential.
New computer setups are charged by the hour at $75/Hour
Chant's IT Solutions, a Managed Service Provider (MSP), delivers an extensive suite of services designed to safeguard your technology infrastructure. We have forged a strategic partnership with NinjaOne, a renowned leader in the Remote Monitoring and Management (RMM) software industry. By harnessing the capabilities of their cutting-edge platform, we can proactively detect and address potential problems, ensuring seamless operation and optimal performance.
Our sophisticated monitoring platform delivers real-time notifications and insights, enabling Chant's IT Solutions to promptly address any arising issues. Our remote capabilities eliminate the need for on-site visits, ensuring the consistent and reliable performance of your business's technology while simultaneously reducing costs.
Monitoring starts at just $9.95/Computer, $11.95/Server, & $2.95/IP
Managed Security Service Provider (MSSP)
Chant's IT Solutions, a Managed Security Service Provider (MSSP), delivers a comprehensive suite of security solutions to safeguard your business or residential technology infrastructure. In collaboration with BitDefender, we provide top-tier, remotely managed antivirus software. BitDefender's cutting-edge protection defends against contemporary threats such as spyware, malware, viruses, and ransomware, ensuring the security of your home computers, business systems, and servers.
Chant's IT Solutions also offers robust hardware solutions, including firewalls, to shield your office from external threats. Our team conducts a thorough assessment of your network's security, encompassing aspects such as traffic shaping based on protocols, port forwarding rules, firewall configurations, DNS, DHCP, and VPN connections. This comprehensive approach guarantees that your network meets our stringent security standards.
Add BitDefender to your MSP for just $2/Computer & $3/Server
Disaster Recovery (DR)
Disasters can strike unexpectedly and in various forms, ranging from electrical fires and burst water pipes to natural occurrences, all of which can adversely impact your business. Without adequate procedures in place, your organization may face significant data loss or extended downtime, impeding your ability to operate effectively.
Chant's IT Solutions conducts a thorough assessment of your technology ecosystem, inventories your hardware and software, identifies your acceptable thresholds for downtime and data loss, and designates primary and backup personnel responsible for specific tasks. Furthermore, we develop a communication strategy for swift notifications to the appropriate parties and provide guidance on regularly testing your disaster recovery plan. This comprehensive approach ensures your entire organization is well-prepared to respond effectively in the event of a disaster.
Contact us for your own personalized quote
Network Mapping Diagrams
In the modern business landscape, organizations often rely on numerous computers, network equipment, servers, switches, routers, and other technological components. However, many businesses lack a meticulously designed diagram that illustrates the placement of each individual element and the overall interconnectivity that forms the bigger picture of their technology infrastructure.
At Chant's IT Solutions, our team meticulously evaluates your technology infrastructure and develops a clear, comprehensive diagram that offers a holistic view of your business. This visualization not only enhances your understanding of your technology but also promotes cost savings during technical issues. A well-crafted network diagram streamlines the troubleshooting process, making it significantly more efficient to resolve problems.
Contact us for your own personalized quote
Business Support Packages
|Weekends||Not Available||Not Available||Not Available||Extra Charge + After Hours Rate|
|Same Day Support||Calls Before Noon||Calls Before 2PM||Calls Before 3PM||Calls Before 4PM|
|Support Hours||9AM to 5PM||9AM to 5PM||8AM to 6PM||8AM to 8PM|
|After Hours Rate||Not Available||$150/Hour||$135/Hour||$120/Hour|
|Included Hours||1 Hour/Month||4 Hours/Month||6 Hours/Month||8 Hours/Month|
|Cloud-Based Backup (50GB)||2 Included
|Cloud-Based Backup (500GB)||$80/Month||$70/Month||$65/Month||$60/Month|
|IP Devices Monitored||Not Available||1||5||10|
|Customer Firewall/Security Polices||Included||Included||Included||Included|
|Hardware Discount||None||None||Up to 5%||Up to 10%|
|Additional Servers||Not Available||$10.95/Each||$10.45/Each||$9.95/Each|
|Additional IP Devices||Not Available||$2.95/Each||$2.45/Each||$1.95/Each|
|Remote Access||Not Available||$1.95/Device||$1.45/Device||Included|
|Phone Calls Under 15 Minutes||Billed||Billed||Billed||Included|
|Month-to-Month Contract||No Setup or Cancellation Fees|
|Call Us Today @ 902-578-4458 or email firstname.lastname@example.org|
What's Included in our Packages
Managed Servers & Workstations
- 24x7 performance monitoring
- Configuration management
- Proactive maintenance
- Microsoft Windows and 3rd party patch management
- Deployment, configuration, and monitoring
- Scheduled backup jobs
- Disaster recovery plan
- Cloud-Based Backup (Extra Charge)
- Antivirus deployment, monitoring, and management
- Email protection monitoring and management
- 24x7 network monitoring
- Vulnerability scanning and reporting
We are here for you!
We recognize that the current global situation is unusual, but the reliance on technology remains crucial, perhaps now more than ever. Chant's IT Solutions provides adaptable services to accommodate your needs, including drop-off options, on-site assistance with our staff wearing masks, and strict adherence to guidelines established by Canada and Nova Scotia. We are committed to supporting you during these challenging times!
and repair any problem
At Chant's IT Solutions, our team of skilled professionals is dedicated to addressing all your technology needs. With extensive experience under our belts, we can expertly troubleshoot, diagnose, and resolve issues with a wide range of devices, including computers, tablets, networks, and more. Trust Chant's IT Solutions to be your reliable partner for all your technology requirements—because we're here to help!
Areas we serve
We currently provide on-site technical services for the following areas and surrounding communities in Cape Breton:
- Sydney, Nova Scotia (Cape Breton)
- Glace Bay, Nova Scotia (Cape Breton)
- New Waterford, Nova Scotia (Cape Breton)
- North Sydney, Nova Scotia (Cape Breton)
- Sydney Mines,Nova Scotia (Cape Breton)
- Baddeck, Nova Scotia (Cape Breton)
- Membertou, Nova Scotia (Cape Breton)
- Eskasoni, Nova Scotia (Cape Breton)
- Chapel Island, Nova Scotia (Cape Breton)
- Dominion, Nova Scotia (Cape Breton)
- St Peter's, Nova Scotia (Cape Breton)
- Reserve Mines, Nova Scotia (Cape Breton)
- Port Hawkesbury, Nova Scotia (Cape Breton)
- Cheticamp, Nova Scotia (Cape Breton)
- Ingonish, Nova Scotia (Cape Breton)
We specialize in the following technologies:
- Windows Servers and Domains
- Network and Infrastructure Procurement and Management
- DHCP, File, DNS, and Email Servers
- Cloud-Based Services (IaaS, PaaS, Saas)
- Virtual Desktops and Hyper-V
- Backup (Local & Cloud), Recovery, & Archiving
- Hardware and Software Consulting
- Cybersecurity Solutions
- Internet-Based Communication (VoIP, ChatBots)
- Search Engine Optimization (SEO)
- Network Administration
- Disaster Recovery
- Security Consulting, Secure Access & Endpoint Security
- IT Staffing & Resource Management
- Field Support Services